Demo_user's Timeline
View Full ProfileEmployee of the Year
Honored as Employee of the Year at Bragstory after my work directly contributed to over 3,000 new customer accounts.
Senior Product Manager
Leading the product strategy for GridPulse’s analytics suite, empowering enterprise customers with self-serve insights and real-time performance monitoring. • Launched a new customer analytics dashboard used by 3,000+ accounts, increasing feature adoption by 42% • Collaborated with Engineering to redesign legacy systems using microservices, improving uptime and deployment cycles • Built and scaled the Voice of Customer framework in partnership with Sales, CS, and Product Marketing • Reduced customer churn by 18% through user behavior analysis and early intervention triggers
Product Manager
Owned key internal tooling and platform services supporting 5+ product squads. • Rolled out an internal knowledge base and automation bot, decreasing support tickets by 28% • Introduced sprint review templates and planning rituals, improving engineering velocity by 15% • Owned the roadmap for admin tooling that supported compliance workflows during customer onboarding • Led cross-functional OKR alignment workshops across Product, Engineering, and GTM teams
Associate Product Manager
Supported product development and operations for HorizonWorks’ B2B engagement platform. • Managed launch of feature request tracking tool that led to 25% faster prioritization cycles • Created competitive analysis framework to guide quarterly roadmap updates • Conducted over 40 customer interviews to guide UX iterations on the onboarding experience • Co-led go-to-market planning with Marketing and Sales Enablement for two product releases
Masters in Information Systems
Bachelors in Information Systems
Demo User
I'm a Senior Product Manager passionate about building simple solutions to complex problems. Over the past 10+ years, I’ve worked across SaaS and platform teams, delivering products that improve efficiency, empower users, and drive measurable business outcomes. This wall reflects the wins I’m most proud of - the ones where I learned, iterated, and made an impact alongside some incredible people.