Public Profile
Summary
I'm a Senior Product Manager passionate about building simple solutions to complex problems. Over the past 10+ years, I’ve worked across SaaS and platform teams, delivering products that improve efficiency, empower users, and drive measurable business outcomes. This wall reflects the wins I’m most proud of - the ones where I learned, iterated, and made an impact alongside some incredible people.
Key Tools
- Notion 95%
- SQL 85%
- Slack 85%
- Confluence 85%
- Mixpanel 80%
Featured
Built an early churn-detection system
Built a churn-risk signal system using product usage patterns and integrated it into internal CSM workflows.
Project: Retention Framework
Shipped 2 features with coordinated GTM plans
Supported the launch of 2 product updates by coordinating internal and external GTM plans.
Project: ABC Feature Launches
All Wins
Created a scalable Voice of Customer engine
November 23, 2022Implemented a feedback loop across Product, Sales, and CS to guide roadmap decisions.
Project: VOC Integration
Attachments:
Built an early churn-detection system
September 02, 2022Built a churn-risk signal system using product usage patterns and integrated it into internal CSM workflows.
Project: Retention Framework
Attachments:
Empowered 3,000+ users with self-serve analytics
March 16, 2022Led the design and rollout of a real-time analytics dashboard for enterprise clients. Focused on reducing support dependency and improving data visibility.
Aligned 5+ teams with cross-functional OKR rituals
January 13, 2021Led the initiative to standardize planning cycles and improve visibility across squads.
Reduced support volume with a smart KB
August 21, 2020Built an internal automation bot and searchable KB to answer FAQs.
Shipped 2 features with coordinated GTM plans
March 27, 2019Supported the launch of 2 product updates by coordinating internal and external GTM plans.
Project: ABC Feature Launches